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Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2

3000-2

Exam Code: 3000-2

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Aug 06, 2026

Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance and Troubleshooting35%- Backup, Restore & Upgrades
  • 1. Software updates and migration
    • 2. Configuration backup and recovery
      - System Monitoring and Diagnostics
      • 1. Log analysis and fault isolation
        • 2. Performance monitoring and alarms
          Topic 2: SME Communications Solution Architecture20%- IP Office Platform Overview
          • 1. Deployment models and capacity planning
            • 2. System components and hardware
              - Solution Design Principles
              • 1. Network and telephony requirements
                • 2. Interoperability considerations
                  Topic 3: Security and Administration15%- System Management
                  • 1. License management
                    • 2. System health checks
                      - Access Control and Permissions
                      • 1. Network security and firewall settings
                        • 2. User roles and authentication
                          Topic 4: Installation and Configuration30%- Application Configuration
                          • 1. Voice mail and messaging
                            • 2. Mobility and collaboration features
                              - IP Office Setup
                              • 1. System installation and initialization
                                • 2. User, extension, and trunk configuration

                                  Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

                                  1. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?

                                  A) SNMP
                                  B) MAPI
                                  C) IMAP
                                  D) UMS Web


                                  2. What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?

                                  A) 92
                                  B) 64
                                  C) 84
                                  D) 120


                                  3. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

                                  A) User System Monitor to shutdown the card before removing the SD card.
                                  B) Just pull out the card; special shutdown is not required.
                                  C) Dial the shutdown short code to shutdown the card before removing the SD card.
                                  D) Use the Manager application to shutdown the card before removing the SD card.
                                  E) Use the System Status Application to shutdown the card before removing the SD card.


                                  4. You are installing a 4 port expansion card into an IP500 to support eight DS 30 and two Phone 30 modules. What is the correct cabling scheme to connect the expansion modules to the TDM expansion ports?

                                  A) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
                                  B) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 310 using the one meter blue cable; then the two Phone 30s to TDM ports 1-2 using the two meter yellow cables.
                                  C) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
                                  D) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the cable that will reach; then the two Phone 30s to TDM ports 9-10 using the cable that will reach.


                                  5. When implementing a fully integrated multi-site network using only IP500s, which licenses will be required to be on all sites?

                                  A) IP500 Voice Networking Channels
                                  B) Preferred Edition - Messaging
                                  C) Advanced Small Community Networking (SCAN)
                                  D) IP500 IP Office Multi-Site Network (MSN)


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: D,E
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: A

                                  3000-2 Related Exams
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                                  3311 - Avaya Contact Recording and Avaya Quality Monitoring R15 Implementation and Maintenance Exam
                                  3316X - Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam
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