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BCS ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012) : TM12

TM12

Exam Code: TM12

Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

Updated: Sep 12, 2026

Q & A: 65 Questions and Answers

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About BCS TM12 Exam

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How to Prepare for ISTQB BCS-TM12 Certified Tester Advanced Level - Test Manager Exam

Preparation Guide for ISTQB BCS-TM12 Certified Tester Advanced Level - Test Manager Exam

Introduction

ISTQB Certified Tester Advanced Level - Test Manager Exam will allow you to successfully demonstrate your software testing management skills and is for anyone working in software testing who has achieved an advanced point in their career. As a test manager, you take on responsibility for the test process conducted during software development. You plan the necessary tests, assess them and handle fault management.

A test manager can perform all of the following:

  • Identify and plan necessary skills development within their test team
  • Continuously monitor and control the test activities to achieve project objectives
  • Assess and report relevant and timely test status to project stakeholders
  • Organize and lead risk identification and risk analysis sessions and use the results of such sessions for test estimation, planning, monitoring and control
  • Propose a business case for test activities which outlines the costs and benefits expected
  • Manage a testing project by implementing the mission, goals and testing processes established for the testing organization
  • Ensure proper communication within the test team and with other project stakeholders
  • Create and implement test plans consistent with organizational policies and test strategies
  • Participate in and lead test process improvement initiatives
  • Identify skills and resource gaps in their test team and participate in sourcing adequate resources.

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What is the duration of the BCS-TM12 Exam

  • Passing Score: 65%
  • Number of Questions: 65
  • Length of Examination: 180 minutes
  • Format: Multiple choices, multiple answers

Reference: http://certifications.bcs.org/category/18219

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Understanding functional and technical aspects of Review

Test Managers may be responsible for their overall success, particularly with respect to testware products. In the wider context of software projects, however, this responsibility should be a matter of organizational policy. Given the possible widespread application of formal reviews across many disciplines, both before and within software projects, the responsible party may be a Test Manager, or a Quality Assurance Manager, or a trained Review Coordinator.

The following will be discussed in BCS-TM12 exam dumps:

  • Managing Reviews
  • Define process and product metrics to be used in reviews
  • Management Reviews and Audits
  • Explain, using examples, the characteristics of a formal review
  • Level of detail and quality of the test basis
  • Project and product risk
  • Managing Formal Reviews
  • Level of testing
  • Level at which test design and other test work products are to be specified and documented
  • Understand the factors, skills, and time required for participation in reviews
  • The level of maturity of the test process and the organization itself (note that higher maturity may require a greater level of detail, or allow a lesser level of detail)
  • The relationship between the test basis, what is to be tested and how it is to be tested
  • Test management tool being utilized
  • Availability of other project stakeholders for consultation
  • Metrics for Reviews
  • Understand the key characteristics of management reviews and audits
  • Certified Tester
  • Skills and knowledge of the test analysts
  • System/software complexity
  • Software development lifecycle in use
  • Analyze a project to select the appropriate review type and to define a plan for conducting reviews, in order to ensure proper execution, follow up, and accountability

BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Testing Process12%- Test Process Fundamentals
  • 1. Test process alignment with lifecycle models
  • 2. Test process tailoring
  • 3. Test policy and strategy
- Test Planning, Monitoring and Control
  • 1. Test estimation approaches
  • 2. Test progress monitoring and control
  • 3. Test planning principles
- Test Execution and Evaluation
  • 1. Test closure activities
  • 2. Exit criteria evaluation
  • 3. Test execution management
- Test Analysis, Design and Implementation
  • 1. Test condition and case design
  • 2. Test basis analysis
  • 3. Test environment and data preparation
Defect Management6%- Defect Lifecycle
  • 1. Root cause analysis
  • 2. Defect workflow and states
  • 3. Defect classification and attributes
- Defect Reporting and Analysis
  • 1. Defect metrics and trends
  • 2. Impact on quality and process
Standards and Legal Issues6%- Legal and Ethical Aspects
  • 1. Contract and liability
  • 2. Confidentiality and privacy
  • 3. Intellectual property
- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Deployment strategy and ROI
  • 2. Risk of introducing tools
  • 3. Tool classification and evaluation
- Test Automation Management
  • 1. Automation scope and objectives
  • 2. Maintainability and sustainability
Test Management30%- Test Planning and Estimation
  • 1. Estimation techniques: expert judgment, metrics-based
  • 2. Resource and schedule planning
  • 3. Work breakdown structure
- Risk-based Testing
  • 1. Risk identification and analysis
  • 2. Risk-based prioritization
  • 3. Risk mitigation and contingency
- Test Organization and Team Management
  • 1. Competency development
  • 2. Test team structure and roles
  • 3. Communication and stakeholder management
- Test Monitoring and Control
  • 1. Configuration management
  • 2. Test metrics and reporting
  • 3. Progress tracking and corrective actions
Improving the Testing Process12%- Implementing Improvements
  • 1. Assessment and gap analysis
  • 2. Action planning and measurement
  • 3. Sustaining improvements
- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
Reviews6%- Review Types and Processes
  • 1. Informal and formal reviews
  • 2. Review planning and follow-up
  • 3. Inspection and walkthrough
- Review Management
  • 1. Metrics for reviews
  • 2. Defect detection effectiveness
  • 3. Roles and responsibilities
People Skills and Team Composition12%- Communication and Negotiation
  • 1. Influencing and persuasion
  • 2. Stakeholder communication
  • 3. Conflict resolution
- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
TM12 Related Exams
TM3 - ISTQB Certified Tester Advanced Level - Test Management v3.0
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