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Microsoft AZ-720 : Troubleshooting Microsoft Azure Connectivity

AZ-720

Exam Code: AZ-720

Exam Name: Troubleshooting Microsoft Azure Connectivity

Updated: May 31, 2026

Q & A: 121 Questions and Answers

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About Microsoft AZ-720 Exam

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Languages: English

Retirement date: none

This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.

Exam AZ-720: Troubleshooting Microsoft Azure Connectivity

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

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Microsoft AZ-720 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server
  • Troubleshoot Azure virtual machines backup issues including restarting a failed backup job
Topic 2
  • Troubleshoot issues integrating PaaS services with virtual networks
  • Determine the root cause for service-level throttling
Topic 3
  • Troubleshoot issues with private endpoints and service endpoints
  • Determine the root cause for latency issues related to ExpressRoute
Topic 4
  • Troubleshoot issues with DNS records at public DNS providers
  • Troubleshoot virtual private network (VPN) gateway transit issues
Topic 5
  • Troubleshoot issues recovering files from an Azure virtual machine backup
  • Troubleshoot issues with Azure Backup agents
Topic 6
  • Validate the peering configuration for an ExpressRoute circuit
  • Determine the root cause for latency issues within site-to-site VPNs
Topic 7
  • Troubleshoot point-to-site virtual private network (VPN) connectivity
  • Troubleshoot name resolution for scenarios that use Azure-provided name resolution
Topic 8
  • Determine whether VMs in a load-balanced cluster are healthy
  • Troubleshoot issues with Azure Application Gateway

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720

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Skills measured

  • Troubleshoot authentication and access control issues (15–20%)
  • Troubleshoot hybrid and cloud connectivity issues (20–25%)
  • Troubleshoot networks (25–30%)
  • Troubleshoot Platform as a Service issues (5–10%)
  • Troubleshoot business continuity issues (5–10%)
  • Troubleshoot VM connectivity issues (5–10%)

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AZ-720 - Troubleshooting Microsoft Azure Connectivity
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