IIBA CPOA : Certificate in Product Ownership Analysis (IIBA-CPOA)

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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. Which technique is used to analyze customers' perspective on the product experience across all touchpoints?

A) Interviews
B) Customer journey maps
C) Personas
D) Focus groups

2. Communication, collaboration and planning across the product team, facilitate product:

A) ownership.
B) alignment.
C) Implementation.
D) vision.

3. What steps are used in kano analysis to help prioritize customers' needs?

A) Choose data sets, develop report procedures, acquire customers, and report results
B) Select target features, develop customer questions, survey customers, and analyze results
C) Identify training topics, record customer uptake, train customers, and review results
D) Determine usage areas track customer operations, test customers, and test results

4. Iteration reviews and user acceptance testing to validate product features will be negatively impacted if:

A) details about resource planning are not communicated with customers.
B) product changes while building product features are not communicated with customers.
C) retrospective meeting plans and reviews are not communicated with stakeholders.
D) iteration plan is not published.

5. Product ownership analysis (POA) practitioners work collaboratively with the stakeholders and the team to develop an empirical product strategy with inputs from:

A) product vision, pro duct-market fit. value proposition.
B) value analysis, product analysis, goal orientation.
C) observation, product roadmap, product fit.
D) stakeholder analysis, market fit, gap analysis.

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