IBM ICS Social Software Sales Mastery Test v2 : 00M-642

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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?

A) Information hub
B) Media center
C) Media gallery
D) Information center

2. What can Social Business can be defined as?

A) External-facing channels that only Public Relations and Marketing utilize
B) Applying social tools across the entire organization for a broader return on investment
C) A subset of Social Media
D) Popular sites like Facebook and Twitter that only distract workers

3. What design theme allows IBM Connections to be plugged in and accessed from a variety of different software and mobile products?

A) Blogs
B) Idea center
C) Social forums
D) Social everywhere

4. What is the best route for 'gaining social trust'?

A) Ask your supplier network to blog about their relationship with you.
B) Identify and develop relationships with tippers in your industry.
C) Strive for the highest number of hits on your Web site.
D) Ask your employees to blog about your company in any of the blogs they participate in.

5. What is one best practice that is very successful in delivering the Social Business message to a customer?

A) Distribute printouts of analysts' reports to every person in the room.
B) Add personal stories about how you use these social software features successfully in your job.
C) Make sure you are well dressed.
D) Have a lengthy technical discussion about each feature and its capabilities.

Solutions: