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Microsoft Lync 2013 Depth Support Engineer : 074-338

074-338

Exam Code: 074-338

Exam Name: Lync 2013 Depth Support Engineer Exam

Updated: Sep 06, 2025

Q & A: 114 Questions and Answers

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

A) Remove-CsHostingProvider -Identity "Fabrikam.com"
B) Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
C) Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"
D) New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True


2. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:

You need to ensure that the user is able to dial out to PSTN. What should you do?

A) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
B) Open port TCP/5061 inbound on the Mediation Server.
C) Change the voice policy for this user to < North America > for PSTN usage association.
D) Contact the Session Initiation Protocol (SIP) provider.


3. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network. The Lync topology includes one site named HQ, with two servers named LyncFE.contoso.com and LyncDir.contoso.com. The servers use Kerberos authentication for web services. The Kerberos authentication account name is contoso\kerberos. he account has been accidentally deleted from the Active Directory Domain Services (AD DS) database. Users are unable to sign in to Lync. ou need to restore Kerberos authentication. You remove
Kerberos assignment
for the missing
account and enable the topology. n which order should you perform the next actions? (To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.)


4. You plan to deploy a Microsoft Lync Server 2013 Enterprise server by using a
side-by-side upgrade from Office Communication Server (OCS) 2007 R2.
You perform the following actions:
-Complete the schema updates, forest update, and domain update.
-Define and connect the Lync Server 2013 topology to OCS 2007 R2 by using topology builder.
-Deploy Front End Pool, Director Pool, Persistent Chat Pool, and Edge Pool.
The Lync Server 2013 environment is using the OCS 2007 R2 Mediation Server
and associated PSTN gateway for PSTN inbound and outbound calls.
You want to test the Lync Server 2013 server for inbound, outbound, and dial-in
conference calls from a test computer that is located in a customer's office. Your
access to the customer network is restricted to Lync Severs, OCS servers, and some
test computers. During inbound, outbound, and dial-in conference calls, you encounter problems with media.
The calls have significant jitter and packet loss. Calls are intermittently disconnecting.
You need to determine the cause of these problems.
What should you do?

A) Run a protocol analyzer on the Public Switched Telephone Network (PSTN) gateway.
B) Run NetMonitor on the Edge Server.
C) Run the ClsController.exe command and select the Incomingand OutgoingCalls scenario on the Front End Server.
D) Run NetMonitor on the Mediation Server.


5. You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CsClientPolicy
B) Get-CsConferencingPolicy
C) Get-CsMediaConfiguration
D) Get-CsVoicePolicy


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: C
Question # 3
Answer: Only visible for members
Question # 4
Answer: D
Question # 5
Answer: B

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