Microsoft 74-338 : Lync 2013 Depth Support Engineer Exam

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Install the latest Microsoft Office Communicator 2007 R2 update.
B) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
C) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
D) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.

2. DRAG DROP You support a Microsoft Lync Server 2013 environment for a customer named Litware, Inc. The worldwide network includes the following:
-15,000 Enterprise Voice enabled users
-three Front End pools with three Front End Servers in each pool
-three Edge Server pools with two Edge Servers in each pool
-two Group Chat pools with two Group Chat Servers in each pool
-20 Survivable Branch Appliances (SBAs) deployed at various offices
Of the 15,000 users, 6,000 have Polycom CX600 phones on their desks. Each pool
has redundant session initiation protocol (SIP) trunk settings with a local SIP trunk
provider at its respective pool. An executive assistant receives a call from a
customer. He puts the call on hold and calls the executive. After he talks to the
executive, he transfers the call to the executive. The executive assistant reports that
the call fails to transfer, and that he gets the call back. This results in him taking a
message. Based on this user report, you perform the following actions:
1.Start the ClsController.exe with only one Front End pool selection.
2.Make a call from your mobile phone to a CX600 desk phone named DeskPhone1.
3.Answer the incoming call by using DeskPhone1 and put the call on hold.
4.From DeskPhone1, dial the number of a second CX600 phone named DeskPhone2.
5.Answer the incoming call by using DeskPhone2.
6.From DeskPhone1, transfer the call that you have on hold.
After you attempt to transfer the call from DeskPhone1 to DeskPhone 2, you
observe that the call failed to transfer and returned back to DeskPhone1.
You generate a Lync.log file.
You need to identify the problem by using the quick search capabilities of the
Snooper tool. Which action should you perform for each troubleshooting activity?
(To answer, drag the appropriate action to the correct troubleshooting activity or activities. Each action may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

3. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 8. Users regularly use the Lync client to demonstrate new programs. A user reports that she is unable to select any Windows Store app program to demonstrate. You need to ensure that Lync users are able to demonstrate Windows Store app programs. What should you do?

A) Instruct the user to change the resolution of the display.
B) Using the Set-CsConferencingPolicy cmdlet, enable the EnableMultiview Join setting.
C) Instruct the user to change to desktop display.
D) Using the Set-CsConferencingPolicy cmdlet, enable the AllowMultiView setting.

4. You support a Microsoft Lync Server 2013 environment with open federation for a company named Contoso. Contoso's perimeter network topology is shown in the exhibit. (Click the Exhibit button.)

The public certificates on the external interfaces of the Lync Edge and Reverse Proxy are as follows:

You receive a support ticket that audio calls to federated partners that also use Lync Server 2013 are not working. You need to correct the issue of the failed audio calls. What should you do?

A) Open the inbound and outbound UDP and TCP port range 50000-59999 on the external firewall to the AV Edge Service External IP address.
B) Open the inbound and outbound UDP port 5061 on the external firewall to the Access Edge Service External IP address.
C) Add "lyncdiscover.contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.
D) Open the inbound and outbound UDP port 3478 on the external firewall to the AV Edge Service External IP address.
E) Add "contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.

5. You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?

A) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
B) Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.
C) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
D) Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component

Solutions: